How long does it take to process the photos?

Our goal is to have residential real estate photos back in 24-48 business hours. We offer basic edits with every package which are performed prior to the delivery of the photos. Advanced editing is available starting at $10 per photo and up depending on the services requested.

What about bad weather?

In adverse weather (rain, snow, etc.) aerial images and video cannot be taken. Flying in the rain, snow, high wind (15+ mph), and/or high humidity is not advised by the drone manufacturer and will void the warranty of the drone and all its components. External ground photos are also limited to the conditions. We will proceed to the scheduled photo shoot unless you contact us otherwise. You can call/text us at (816) 591-7377.

Cancellations

We request any cancellations be done within 12 hours of the scheduled photoshoot. Any other cancellations may be subject to a $49 fee.

Property Showings

We do not perform photoshoots during property showings. Please contact us if there is a conflict. If we arrive at the location and were not notified there is a showing going on at the same time, we will not perform the photo shoot and will bill $75.00 for arrival but unable to perform scheduled work.

Only needing aerials/exterior images due to bad weather? You can schedule an exteriors only update / re-shoot. Simply choose the aerial photo option when scheduling the appointment and we will discount the shoot to $60 at time of invoice (down from $75) and we will include all external photos, ground, and aerials.

Do you work with For Sale By Owners (FSBO)?

We do not service FSBO listings. We only work with active real estate agents.

Floor Plans

Our floor plans are intended to give a general indication of the property layout and design. Floor plans are for illustration only as they may not represent an accurate depiction of the property. They are not intended for use in any contract or warranty information.

What should I do to get my listing ready for a photo shoot? (FREE DOWNLOAD)

We have put together this reference sheet you can give to your clients so they know how to prep their homes for a photo shoot. CLICK HERE

Do I need to be there for the photoshoot?

You and/or the sellers are welcome to be present for the photo shoot. We have eKey access so you will not need to be there to let us in. Or you can text lock box or garage door codes to us at (816) 591-7377.

Where do you store the photos?

Your photos and other assets will be stored in your portal for at least six (6) months up to one (1) year. After one (1) year the system will purge the photos and assets off the system.

How am I invoiced?

Your invoices are located in your portal called orders and are generated when you book the appointment. If you have a question about your invoice or account, please contact Maegan: meg@jetstreakphotography.com

Do you resell or reuse photos (real estate listings)? Limited Listing Use:

The original agent/purchaser of the photo shoot has six (6) months of licensing with the photos produced or for the duration of the individual property real estate listing, whichever ends first. Jet Streak Photography will not resell the photos without notifying the original agent/purchaser of the photos within that licensing period. After the six (6) month period or end of the property listing, Jet Streak Photography retains all usage rights to the photos, including but not limited to resell and/or deletion.

Commercial Photoshoots:

The client has full use of the photos including marketing, social media, and other forms of media.

Jet Streak Usage of Photos and Content:

Jet Streak Photography may use photos and content for our own social media and/or marketing.

Jet Streak Photography retains all copyrights for all photos produced and may reuse generic photos (neighborhood signs, community pools, parks, etc.) for other listings.

For more information about usage, terms, and conditions CLICK HERE

Do you do portraits or other types of photography?

Our main focus is residential real estate. We can perform other services depending on the nature of the shoot. We can also recommend other photographers should you need other services.

Other questions?

Please CLICK HERE