FAQ

FAQ Drone (1).jpg

How long does it take to process the photos?

Our goal is to have residential real estate photos back in 24-48 business hours.

What about bad weather?

In adverse weather (rain, snow, etc.) aerial images and video cannot not be taken. External photos are limited to the conditions. You can either reschedule the entire photo shoot or we will apply a discount (10%) to the invoice for no aerial images. We will proceed to the scheduled photo shoot unless you contact us otherwise. You can call/text us at (816) 591-7377.

Re-shoots / Updates

If you are needing a property retaken for updates or seasonal changes within one year of the original photo shoot, we will discount that next shoot 20%.

What should I do to get my listing ready for a photo shoot? (FREE DOWNLOAD)

We have put together this reference sheet you can give to your clients so they know how to prep their home for a photo shoot. CLICK HERE

We will move smaller items (remotes, soap dispensers, etc.). Other larger items or more personal objects are expected to be moved by the seller.

Do I need to be there for the photo shoot?

You and/or the sellers are welcome to be present for the photo shoot. We have eKey access so you will not need to be there to let us in. Or you can text lock box or garage door codes to us.

How does the Zillow program work?

We have the ability to upload branded videos to Zillow. This will display your contact information in the very beginning and/or end of the video regardless if you are a Zillow premier agent. We will also give you a copy of the video for use on social media or other platforms PLUS a MLS compliant version of the video.

Where do you store the photos?

We house our photos in a Google Drive folder. We will email you a link so you can download the photos.

How am I invoiced?

We invoice usually within a week of the shoot being performed. If you have a question on your invoice or account, please contact Maegan: meg@jetstreakphotography.com

Do you resell or reuse photos?

The original agent/purchaser of the photo shoot has six (6) months of licensing with the photos produced or for the duration of the individual property real estate listing. Jet Streak Photography will not resell the photos without notifying the original agent/purchaser of the photos within that licensing period. If a listing is changed to another agent, that new agent/organization will be responsible for a new photo shoot unless the original agent/purchaser agrees to sell the original photos to the new listing agent within the licensing and/or listing period. Jet Streak Photography may use photos for our own social media and/or marketing. We will do our best to tag or link you in those photos for added exposure. Jet Streak Photography retains the copyright of the photos.

Do you do portrait or other types of photography?

Our main focus is residential real estate. We can perform other services depending on the nature of the shoot. We can also recommend other photographers should you need other services.

Other questions?

Please CLICK HERE